• Gagan Vihar, New Delhi- 110044
  • +91-9-95-871-41-28
  • booking@panjalhiking.com

Terms of use

PanjalHiking: Terms of Use

Welcome to PanjalHiking, your gateway to unforgettable adventures in the Panjal Range of the Himalayas! We strive to provide you with safe, enriching, and responsible experiences, and these Terms of Use outline the mutual understanding between us as you embark on your Himalayan journey with us.

1. Acceptance of Terms

By accessing or using any of PanjalHiking’s services, including our website, booking engine, or participating in our treks and tours, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.

2. Booking and Payment

  • All bookings must be made through our authorized channels, including our website or designated agents.
  • Full payment is required at the time of booking to secure your place. We accept various payment methods as listed on our website.
  • Prices listed are subject to change without prior notice.

3. Cancellations and Refunds

  • Cancellation policies vary depending on the trek or tour and are clearly stated during the booking process.
  • In case of cancellation by PanjalHiking due to unforeseen circumstances (e.g., weather, natural disasters), a full refund will be issued.
  • Cancellation by you may be subject to penalties as per the chosen policy.

4. Minimum Participation and Itinerary Changes

  • Some treks and tours require a minimum number of participants to operate. We reserve the right to cancel or reschedule if the minimum is not met.
  • Due to unpredictable mountain conditions, itinerary changes may be necessary at times. We will do our best to inform you of any significant changes in advance.

5. Fitness and Health Requirements

  • Participating in treks and tours requires a good level of physical fitness and appropriate health conditions. Please disclose any pre-existing medical conditions or limitations during booking.
  • PanjalHiking reserves the right to refuse participation if your health or fitness is deemed unsuitable for the chosen trek or tour.

6. Risk and Responsibility

  • Adventure activities inherently involve risks. You acknowledge and accept the inherent risks associated with participating in treks and tours, including but not limited to physical injury, altitude sickness, weather hazards, and unforeseen circumstances.
  • You participate at your own risk and are responsible for your own safety and well-being throughout the trip.
  • PanjalHiking and its affiliates cannot be held liable for any injury, loss, or damage arising from your participation in our treks and tours.

7. Environmental Responsibility

  • We are committed to sustainable tourism practices and expect you to respect the fragile Himalayan environment.
  • Please dispose of waste responsibly, minimize water usage, and avoid disturbing wildlife or local communities.

8. Photography and Videography

  • PanjalHiking reserves the right to use any photographs or video footage taken during treks and tours for promotional purposes, unless you explicitly opt out beforehand.

9. Governing Law and Dispute Resolution

  • These Terms of Use and any disputes arising from them shall be governed by and construed in accordance with the laws of India.

10. Amendments

  • PanjalHiking reserves the right to modify these Terms of Use at any time without prior notice.

We hope these Terms of Use provide clarity and transparency for your PanjalHiking adventure. If you have any questions, please don’t hesitate to contact us.

Remember, the mountains await! Let’s explore them responsibly and create memories that last a lifetime.

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